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Privacy Policy & Notice of Privacy Practices

 

Effective Date: November 8, 2026

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This notice describes how health and wellness information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

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1. Our Commitment to Your Privacy

We are committed to maintaining the privacy and confidentiality of your personal and health-related information. As a health coaching practice, we utilize highly secure, industry-standard administrative and technical safeguards to protect your data. We have entered into formal Business Associate Agreements (BAAs) with our primary technology providers (including Wix and Google Workspace) to ensure that all information collected through this website or during virtual sessions is legally protected and encrypted both in transit and at rest.

 

 

2. Information We Collect

To provide you with high-quality wellness coaching, we may collect the following types of information:

  • Contact Information: Your name, email address, phone number, and any general inquiries you submit via our Contact Tab.

  • Health & Coaching Data: Your health goals, lifestyle habits, stress factors, nutritional history, and notes taken during our coaching sessions (collected strictly via secure, encrypted intake channels).

  • Technical Data: IP addresses, cookies, and website usage data collected through our site platform to help improve your browsing experience.

 

 

3. How We Use & Disclose Your Information

We use your information strictly for the following purposes:

  • To Provide Coaching Services: To conduct virtual telehealth coaching sessions via secure video links (Google Meet) and to tailor wellness strategies to your personal goals.

  • Administrative Operations: To schedule appointments, process payments, manage your secure client account, and respond to your inquiries.

  • With Your Explicit Authorization: We will never sell, rent, share, or disclose your health information to third-party marketers or unauthorized individuals without your written consent.

  • Required by Law: We may disclose your information only when strictly mandated by federal or state law (e.g., in response to a court order, or if there is an immediate threat of serious harm to yourself or others).

 

 

4. Your Rights Regarding Your Information

Under standard privacy frameworks and our practice guidelines, you have the following rights:

  • Right to Inspect and Copy: You have the right to review and receive a copy of the health coaching records we maintain about you.

  • Right to Request Restrictions: You may ask us to limit how we use or disclose certain parts of your health information.

  • Right to Confidential Communications: You can request that we only contact you in a specific way (such as calling a specific phone number or using a secure messaging link).

  • Right to an Accounting of Disclosures: You have a right to request a list of certain instances where we have shared your information for purposes other than standard coaching operations.

 

 

5. Standard Email and Communication Disclaimer

Please be advised that standard, daily email networks are not entirely secure methods of digital communication. While our backend database systems are highly encrypted, any information you choose to send to us via standard, unencrypted email could potentially be intercepted. We strongly advise against sending highly sensitive health histories or private medical data via standard email.

 

 

6. Changes to This Notice

We reserve the right to change the terms of this privacy notice at any time. Any changes will apply to all information we already have about you, as well as any information we receive in the future. The updated notice will always be posted visibly on our website footer.

 

 

7. Questions or Complaints

If you believe your privacy rights have been violated, or if you have questions regarding this policy, you may contact us directly at info@bethanyshealth.com. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

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